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Warranty

We are truly grateful to have you as our customer and we appreciate your recent purchase of our Raven Carbon Fiber Pool Cue. At our company, we value quality and ensure that all our products are made to meet the highest standards of durability and performance.

We want to express our sincerest gratitude to you for choosing to invest in the Raven Carbon Fiber Pool Cue. Our team put in a lot of hard work to make this cue as exceptional as possible, and it is our pleasure to know that our efforts have been recognized and appreciated.

Your Raven Carbon Fiber Pool Cue comes equipped with a one-year warranty from the date of purchase. This warranty guarantees your cue against any defects or problems that may arise due to manufacturing errors.

Furthermore, our customer service team is available to answer any questions or help you with any issues that may arise in the future. We are always here to assist you in every way possible.

We truly value your business and we look forward to being of service to you again in the future. Thank you for your trust in our brand and for choosing the Raven Carbon Fiber Pool Cue!

 

 

What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the
Warranty Period.
During the Warranty Period, Raven Cues will repair or replace, at no charge, products or
parts of a product that proves defective because of improper material or workmanship, under normal
use.

What will we do to correct problems?
Raven will either repair or replace the Product at no charge.

How long does the coverage last?
The Warranty Period for Goods purchased from Raven cues is 1 Year from the date of purchase.
A replacement part assumes the remaining warranty of the original Good or
180 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
● conditions, malfunctions or damage not resulting from defects in material or workmanship

What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most
appropriate solution for you.

ravencarboncue@gmail.com